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See detailUnlawful Content Online: Towards A New Regulatory Framework For Online Platforms
Ullrich, Carsten UL

Book published by Nomos - 1st ed. (2021)

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See detailUpdating the Rules for Online Content Dissemination - Legislative Options of the European Union and the Digital Services Act Proposal (Open Access)
Cole, Mark David UL; Etteldorf, Christina; Ullrich, Carsten UL

Book published by Nomos - 1st (2021)

The current legal framework for online content dissemination has proven insufficient to effectively combat illegal content. The Commissions' proposal for an EU ‘Digital Services Act’ aims to update the ... [more ▼]

The current legal framework for online content dissemination has proven insufficient to effectively combat illegal content. The Commissions' proposal for an EU ‘Digital Services Act’ aims to update the horizontal framework for intermediaries and create a safe online environment. However, as far as content mediation is concerned, European fundamental rights and values require that the specificities of media law must be taken into account. This study, conducted by the Institute of European Media Law (EMR) on behalf of the Media Authority of NRW, describes the current legal framework and the DSA proposal, and provides a comprehensive assessment from the perspective of media law, complemented by alternative proposals for further improvement. [less ▲]

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See detailUnlawful Content Online: Towards A New Regulatory Framework For Online Platforms
Ullrich, Carsten UL

Doctoral thesis (2020)

The thesis reviews the online intermediary liability framework of the E-Commerce Directive (in Articles 12 - 15) along two research questions. 1) Is the current legal framework regulating content ... [more ▼]

The thesis reviews the online intermediary liability framework of the E-Commerce Directive (in Articles 12 - 15) along two research questions. 1) Is the current legal framework regulating content liability of online platforms under the ECD still adequate when it comes to combating illegal content? 2) Are there alternative models for intermediary regulation that are better suited to include internet intermediaries in the fight against illegal content? These questions were formulated against the premises that unlawful content online has been a persisting and growing problem and that the position of online intermediaries today makes enhanced responsibilities on their part necessary. The thesis undertakes to analyse the nature of the enforcement challenges in the EU when trying to engage online platforms under the current liability framework, and charts out an alternative approach to holding online platforms responsible. Chapter 3 reviews the current intermediary framework in the EU and the horizontal challenges of holding internet intermediaries liable. This is analysed against the backdrop of the proliferation of the internet and online platforms, sketched out in the preceding Chapter 2. Due to the ambiguity and outdatedness of the ECD provisions, on the one hand, and different national secondary liability traditions, on the other hand, the liability protections of online platforms have been interpreted and applied differently by EU Member States, and most importantly courts, leading to an uneven and ineffective enforcement landscape. Chapter 4 analyses sectoral provisions that cover different kinds of offences related to unlawful content and their interactions with the ECD and national legislation on intermediary liability. The thesis evaluates enforcement efforts in the areas of defamation, hate speech, terrorist content, copyright, trademarks, product safety and food safety. While none of the national (sectoral) approaches reviewed appear to be effective when trying to enlist intermediaries in the fight against unlawful content, the latter have built up powerful own private enforcement systems that have come to rival and run counter to public interests and fundamental rights. Chapter 5 introduces case studies of online enforcement in the areas of product and food safety, based on interviews conducted with market surveillance authorities in the EU. The specific enforcement system of EU product regulation poses particular challenges, but also offers some useful lessons for the eventual framework proposed in Chapter 6. This system eschews today’s liability cornerstones and the reliance of self-regulatory tools favoured by EU and national legislators so far. Instead it proposes an enhanced responsibility system, based on harmonised technical standards as used in the EU's New Approach regulatory method. Technical standards would define duty of care obligations in the guise of risk management approaches, which focus on defined (sectoral) harms that arise from the business practices of online platforms. They incorporate prospective responsibilities, such as for example safety by design for user onboarding, user empowerment, or (algorithmic) content management, as well as specific retrospective responsibilities relating to e.g. notice and takedown or content identification system. The standard can be adapted to the type of harm/violation, thus taking account of the specific fundamental rights and public interests involved on a sectoral level. [less ▲]

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See detailSelf-Regulation of Fundamental Rights? The EU Code of Conduct on Hate Speech, Related Initiatives and Beyond
Quintel, Teresa Alegra UL; Ullrich, Carsten UL

in Ojanen, Tuomas; Petkova, Bilyana (Eds.) Fundamental Rights Protection Online: the Future Regulation of Intermediaries (2020)

This contribution will give a brief overview of EU legislation encouraging self-regulation, such as codes of conduct, communications and recommendations and propose an alternative approach towards ... [more ▼]

This contribution will give a brief overview of EU legislation encouraging self-regulation, such as codes of conduct, communications and recommendations and propose an alternative approach towards fighting illegal content on online platforms, which ventures squarely into co-regulation. There is no formal and straightforward definition on what constitutes illegal hate speech. However, hate speech might be classified as targeting minority groups in a way that promotes violence or social disorder and hatred. The use of social media and online platforms to spread illegal content and hate speech has increased progressively during recent years, as content may be disseminated anonymously and further shared by other users. Therefore, the timely removal or blocking of access to illegal content is essential to limit the wider dissemination and harm of individuals targeted by hate speech. The prominent role of online platforms in revolutionizing modern communication and as influencers of the public opinion has increasingly come to the attention of policy makers. Since online platforms provide an important stage for phenomena such as ‘fake news’, ‘hate speech’ or ‘disinformation’, the pressure to take more responsibility over content hosted by them has grown. The EU Commission took action via several attempts to set certain rules for online intermediaries, mostly relying on non-binding agreements, often in the form of self-regulatory measures, such as codes of conduct, guidelines and recommendations. These measures have raised concerns regarding possible limitations of Freedom of Expression, because they require online platforms to adjudicate on the legality of content, often by relying on automated systems. Meanwhile decisions over the unlawfulness of hate speech and “disinformation” are often notoriously difficult. The deployment of algorithms to analyse the content generated on platforms, such as recognition and filtering technologies, bear risks and pitfalls of automated compliance solutions. Although the use of algorithms to monitor content online still happens based on the “human-in-the-loop principle”, the diligence and efficiency with which illegal content can be reviewed is also dependent on the financial capacity and resources of each company. In addition, these privatized removal procedures maybe influenced by commercial interests and lack effective appeals mechanisms. All these issues throw up serious questions about the democratic legitimacy of self-regulatory removal procedures An alternative solution, proposed in this article, would require platforms to apply a risk-based approach to preventing and removing illegal content. The norms and standards of such an approach would be based on duty of care and be subject to regulatory oversight. It is suggested that the current self-regulatory proposals be replaced by co-regulatory solutions. [less ▲]

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See detailCross-Border Dissemination of Online Content - Current and Possible Future Regulation of the Online Environment with a Focus on the EU E-Commerce Directive (Open Access)
Cole, Mark UL; Etteldorf, Christina; Ullrich, Carsten UL

Book published by Nomos - 1st (2020)

Can the rules of the European Union’s E-Commerce Directive, which date back to the year 2000, continue to be valid with regard to the dissemination of content in view of the constantly evolving online ... [more ▼]

Can the rules of the European Union’s E-Commerce Directive, which date back to the year 2000, continue to be valid with regard to the dissemination of content in view of the constantly evolving online environment and the changing role of platforms as a result of new business models? The relevant legal foundations in this respect at EU and national level are complex, and their interplay is often unclear. The resulting uncertainty about who is responsible and therefore liable for certain content requires a critical review of the current legal framework. This study, conducted by the Institute of European Media Law (EMR) on behalf of the State Media Authority NRW, analyses the current legal framework and reveals ways of enforcing the applicable provisions concerning illegal content. It pays special attention to the need for reform of the E-Commerce Directive in light of the changing role of platforms. [less ▲]

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See detailNew Approach meets new economy: Enforcing EU product safety in e-commerce
Ullrich, Carsten UL

in Maastricht Journal of European and Comparative Law (2019)

This article reviews recent regulatory initiatives in the area of EU product safety legislation and market surveillance from the angle of e-commerce through online marketplaces. With the arrival of the ... [more ▼]

This article reviews recent regulatory initiatives in the area of EU product safety legislation and market surveillance from the angle of e-commerce through online marketplaces. With the arrival of the internet, the sale of non-compliant and illegal consumer products has proliferated. E-commerce and globalized supply chains are challenging a regulatory system that is fragmented, highly technical and slow to respond to the dynamic changes introduced to the marketplace. The EU Commission’s 2017 notice on the surveillance of products sold online and its latest proposal for a new regulation on enforcing product compliance rules testify to the unsatisfactory state of progress in this area. A reason for this may be seen in the history and nature of New Approach style product law, which outsources technical product regulation to the industry and entrusts enforcement tightly in the hands of specialized national regulators. New actors in the supply chain, such as fulfilment service providers or e-commerce platforms, have fallen between the cracks. This article argues that extending the principles of the New Approach to e-commerce marketplaces, by seeing their activities as affecting essential requirements, could be of interest to both the problems at hand and the wider debate on online platforms regulation. [less ▲]

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See detailA risk-based approach towards infringement prevention on the internet: adopting the anti-money laundering framework to online platforms
Ullrich, Carsten UL

in International Journal of Law and Information Technology (2018)

This article suggests a new approach towards online service provider liability which relies on duty of care. It proposes a concrete compliance framework for online platforms, borrowed from risk regulation ... [more ▼]

This article suggests a new approach towards online service provider liability which relies on duty of care. It proposes a concrete compliance framework for online platforms, borrowed from risk regulation, and modelled on anti-money laundering (AML) obligations in the financial sector. First, the prohibition on obliging platforms to monitor content in a general manner under the E-Commerce Directive will be discussed. On the face of it this may clash with a standardized requirement to filter for infringing content. Subsequently, the regulatory choice for such a duty of care standard will be explored. It is argued that the largely self-regulatory proposals currently on the table may be ill fitted to achieve traction and accountability. Finally, a three-tier compliance framework, modelled on the AML system and using a risk-based approach, is proposed. The pitfalls of such a highly automated compliance solution, which enforces complex legal norms, will also be touched on. [less ▲]

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See detailA risk-based approach towards infringement prevention on the internet
Ullrich, Carsten UL

Presentation (2018, April 25)

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See detailPreventing Infringements on E-Commerce Marketplaces: proposal of a risk-based approach towards intermediary liablity
Ullrich, Carsten UL

Conference given outside the academic context (2018)

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See detailDéjà vu Davidoff - The German Federal Court of Justice (FCJ) has asked the Court of Justice of the European Union (CJEU) for guidance on the role and responsibilities of fulfilment service providers in trademark protection
Ullrich, Carsten UL

in Journal of Intellectual Property Law and Practice (2018)

The German Federal Court of Justice (FCJ) has asked the Court of Justice of the European Union (CJEU) for guidance on the role and responsibilities of fulfilment service providers in trademark protection.

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See detailProperty and the Cloud
Bartolini, Cesare UL; Santos, Cristiana; Ullrich, Carsten UL

in Computer Law and Security Report (2018)

Data is a modern form of wealth in the digital world, and massive amounts of data circulate in cloud environments. While this enormously facilitates the sharing of information, both for personal and ... [more ▼]

Data is a modern form of wealth in the digital world, and massive amounts of data circulate in cloud environments. While this enormously facilitates the sharing of information, both for personal and professional purposes, it also introduces some critical problems concerning the ownership of the information. Data is an intangible good that is stored in large data warehouses, where the hardware architectures and software programs running the cloud services coexist with the data of many users. This context calls for a twofold protection: on one side, the cloud is made up of hardware and software that constitute the business assets of the service provider (property of the cloud); on the other side, there is a definite need to ensure that users retain control over their data (property in the cloud). The law grants protection to both sides under several perspectives, but the result is a complex mix of interwoven regimes, further complicated by the intrinsically international nature of cloud computing that clashes with the typical diversity of national laws. As the business model based on cloud computing grows, public bodies, and in particular the European Union, are striving to find solutions to properly regulate the future economy, either by introducing new laws, or by finding the best ways to apply existing principles. [less ▲]

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See detailStandards for duty of care? Debating intermediary liability from a sectoral perspective
Ullrich, Carsten UL

in Journal of Intellectual Property, Information Technology and Electronic Commerce Law (2017), 8(2),

The EU’s current regulatory framework for the content liability of online intermediaries was created in 2000 with the Ecommerce Directive (ECD). Already in those days, during the run-up to the ECD, there ... [more ▼]

The EU’s current regulatory framework for the content liability of online intermediaries was created in 2000 with the Ecommerce Directive (ECD). Already in those days, during the run-up to the ECD, there was an intense debate regarding whether a light-touch approach or more stringent content liability regime for intermediaries would be the appropriate way forward. 20 years later the debate is essentially led from the same angle, but has predictably, increased in complexity as the internet makes massive strides in transforming the “offline” world. There are those who argue that a purely horizontal approach in regulating internet intermediaries, or online platforms, remains sufficient. Others think the time has come to reflect the disruptive entrances online platforms made in various sectors of society in more vertical changes affecting substantive law. The EU Commission sits on the fence it seems, however. In its communication on online platforms and the digital single market, the Commission announced last year that it would leave the current intermediary liability regime as it is for now “while implementing a sectoral, problem-driven approach to regulation". This paper will map out and critically evaluate some current sectoral (read vertical) regulatory developments, which may affect intermediary liability. It will look at recent, more top-down approaches proposed by the EU (e.g. in copyright), as well as self-regulatory efforts. This will be compared to less publicized developments, which have notably taken place in the area of product and financial regulation affecting ecommerce, such as for example efforts to combat the sale of fake medicines, unsafe products online, or anti-money laundering compliance. In these areas, it is argued that regulatory authorities have more proactively engaged online platforms, both on a legislative and practical level. A special focus in this context will be on the role of reasonable duties of care which intermediaries may be required to apply in order to detect and prevent infringements. Could these more “grassroots” developments and the convergence of online and offline worlds provide blueprints to encourage the development of a new content liability framework based on sectoral duties of care? [less ▲]

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See detailDebating intermediary liability from a sectoral perspective
Ullrich, Carsten UL

Presentation (2017, April 20)

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