Article (Scientific journals)
Commitments and interaction norms in organisations
Dastani, Mehdi; van der Torre, Leon; Yorke-Smith, Neil
2017In Autonomous Agents & Multi-Agent Systems, 31 (2), p. 207-249
Peer reviewed
 

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Keywords :
Commitments; Normative organisations; Operational semantics
Abstract :
[en] In an organisational setting such as an online marketplace, an entity called the ‘organisation’ or ‘institution’ defines interaction protocols, monitors agent interaction, and intervenes to enforce the interaction protocols. The organisation might be a software system that thus regulates the marketplace, for example. In this article we abstract over application-specific protocols and consider commitment lifecycles as generic interaction protocols. We model interaction protocols by explicitly-represented norms, such that we can operationalise the enforcement of protocols by means of norm enforcement, and we can analyse the protocols by a logical analysis of the norms. We adopt insights and methods from commitment-based approaches to agent interaction as well as from norm-based approaches to agent behaviour governance. First, we show how to use explicitly-represented norms to model commitment dynamics (lifecycles). Second, we introduce an operational semantics to operationalise norm enforcement. Third, we show how to logically analyse interaction protocols by means of commitment dynamics and norm enforcement. The model, semantics, and analysis are illustrated by a running example from a vehicle insurance domain.
Disciplines :
Computer science
Author, co-author :
Dastani, Mehdi;  Universiteit Utrecht > Information and Computing Sciences > Intelligent Systems Group
van der Torre, Leon ;  University of Luxembourg > Faculty of Science, Technology and Communication (FSTC) > Computer Science and Communications Research Unit (CSC)
Yorke-Smith, Neil;  American University of Beirut, Lebanon > Suliman S. Olayan School of Business > Business Information and Decision Systems
External co-authors :
yes
Language :
English
Title :
Commitments and interaction norms in organisations
Publication date :
March 2017
Journal title :
Autonomous Agents & Multi-Agent Systems
ISSN :
1387-2532
eISSN :
1573-7454
Publisher :
Springer Science & Business Media B.V.
Volume :
31
Issue :
2
Pages :
207-249
Peer reviewed :
Peer reviewed
Focus Area :
Computational Sciences
Available on ORBilu :
since 10 April 2017

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